1win app
1win app
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This app is available for your device
1win app
This app is available for your device
Contact
+91 5186414763
Adress
Indian
Kerala,Kasaragod
postalCode:671121
Q1: How to log in after installing the 1win app?
To log in, open the app and enter your registered mobile number. Verify the OTP sent to you, and you will be successfully logged in without needing a password or email. This convenient method allows easy access to your account.
Q2: What should I do if I am not getting OTP?
To proceed, first check your internet connection and wait for a strong signal. If you don't receive the OTP after clicking "send," wait for the allotted time to pass before seeking assistance from the app's support system through live chat.
Q3: What should I do if I am not able to log in with my old number?
To log in successfully, use the same active number as before. If your number has changed, submit your proper KYC (Know Your Customer) documents to the customer support team via email to transfer your account.
Q4: You are getting blackout and the app is not opening?
To resolve the issue, uninstall the app from your device and download the latest updated version. Once installed, you should be able to log in and start playing without any problems. This should resolve any compatibility issues and ensure a smooth gaming experience.
Q1: What is the minimum withdrawal amount in the 1win app?
In this app, users can withdraw a minimum of Rs. 100, which is a higher minimum amount compared to other apps. Withdrawals are limited to the earnings from gaming, excluding bonus amounts. This means users can only withdraw money they've earned through gameplay, not bonus rewards.
Q2: Is it necessary to do KYC for withdrawal?
To proceed, please ensure that you've completed and submitted all required KYC details within the app. This includes saving your Aadhar card, UPI information, and bank details.
Q3: After placing a withdrawal request, how much time does it take to get the money?
The app's fast and stable services typically complete the process within 30 minutes to 3 hours. However, delays can sometimes occur, particularly with payments, which may take up to 24 hours to process. This additional waiting time can extend the overall completion time for certain transactions.
Q4: Why is the bonus balance not being withdrawn?
The bonus funds can only be used for gaming and cannot be withdrawn. Any winnings earned while playing with the bonus amount can be withdrawn. This means the bonus itself is non-withdrawable, but winnings from it are withdrawable.
Q5: Withdraw failed, money did not come, what should I do?
To resolve this issue, check your transaction history in the settings and wait for up to 24 hours for the withdrawal to be processed into your wallet account. If the issue persists, you can seek assistance from their care centre for further help.
To ensure a safe and private gaming environment, we employ cutting-edge security measures. Our system is designed to provide multiple layers of protection, safeguarding your personal and financial information. Additionally, our payment processing is streamlined and user-friendly, accommodating various payment methods such as credit cards, electronic wallets, and cryptocurrencies. No matter where you are in the world, you can easily deposit and withdraw funds with our secure and efficient payment system. Our support team is always available to assist with any questions or concerns you may have, 24 hours a day, 7 days a week. Our dedicated customer support team is committed to providing top-notch service, ensuring a seamless and enjoyable gaming experience. Whether you need help with a specific issue or have a question about our platform, our team is here to assist you promptly and professionally.
At 1win app, customer satisfaction is our top priority. Our dedicated support team is available 24/7, 365 days a year, to assist you with any questions or concerns you may have. From the moment you join our community, you'll be treated to an unparalleled entertainment experience, complete with exceptional rewards and thrilling gameplay adventures at your fingertips.